Excelsior Springs Public Transportation: What Residents Need to Know

Excelsior Springs residents have access to a reliable and affordable curb-to-curb public transportation system operated by the City, with routes designed to support riders across the community. Whether traveling to the store, a doctor’s appointment, or local events, this system helps ensure safe, equitable access to services for those who need it most.

Operating Hours and Fare Details

Transportation services run Monday through Friday, with buses making stops between 5:00 a.m. and 3:00 p.m. Morning and afternoon time slots include 9:00–11:00 a.m. and 1:00–3:00 p.m., with a break for lunch from 12:00–1:00 p.m. Riders must call at least 24 hours in advance to schedule a pickup by calling (816) 630-0754 during office hours (8:00 a.m. to 4:00 p.m.).

The fare is just $2.00 per one-way ride. Children under the age of three ride free. For frequent riders, a 10-ride punch card is available for $18.00.

Fixed Route Stops

Buses make regular hourly stops at key locations around the city, including:

• Hall of Waters
• Saratoga Towers
• Ruey Anne High Rise
• Colony Plaza
• Excelsior Springs Hospital
• Wal-Mart
• Price Chopper

Pickup deviations within city limits may be accommodated, especially for passengers with disabilities who request modifications in advance.

“Ride a Share” Program

Several local businesses participate in the “Ride a Share” program, covering return fare for customers who arrive via public transit. Participating locations include:

• Excelsior Springs Hospital
• Price Chopper
• Wal-Mart
• Family Vision
• North American Savings Bank
• Dr. Craven Family Dentistry
• Excelsior Springs Clinic

This program provides an added benefit for residents who depend on transportation services for essential appointments and errands.

Accessibility and Rider Safety

The city’s transportation service complies with the Americans with Disabilities Act (ADA) and Title VI of the Civil Rights Act of 1964. Vehicles are equipped to accommodate mobility devices, including wheelchairs and walkers. Riders using such devices should ensure their equipment meets safety guidelines and can be secured properly.

Passengers requiring extra assistance are encouraged to bring a personal attendant, as drivers are not allowed to physically assist riders with boarding or exiting.

Passenger Guidelines

To ensure a safe and comfortable ride for all, passengers are expected to:

• Have exact fare ready
• Wear seatbelts and provide car seats for small children
• Keep personal hygiene and refrain from offensive behavior
• Avoid eating, drinking, smoking, or using tobacco
• Limit packages to what can be carried independently
• Remain seated while the bus is in motion
• Refrain from loud, aggressive, or inappropriate behavior
• Follow “No Show” policy—missing three scheduled rides may result in suspended service

Service animals are permitted with appropriate restraint. Individuals with infectious diseases or head lice will be temporarily denied service until rendered non-infectious.

Laundry and large containers must be in tied plastic bag and must fit in seat beside you, one bag per person.

Weather-Related Closures

The transportation service follows the Excelsior Springs School District’s closure schedule during inclement weather. If schools close due to poor conditions, bus service will also be suspended for the safety of drivers and passengers.

Contact and Additional Information

Residents can visit www.cityofesmo.com for more details or email ckennedy@excelsiorsprings.gov to make accommodation requests. TTY users may call 711 for assistance.